# Twilio: On Call Engineers are Investigating an issue

> Twilio status incident “On Call Engineers are Investigating an issue” on 2026-01-23: impact none (vendor’s label), 8 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9qw5qbzw0x0h
Last updated: 2026-01-23T20:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-23 19:52 UTC · Resolved: 2026-01-23 20:00 UTC · Duration: 8 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9qw5qbzw0x0h](https://status.twilio.com/incidents/9qw5qbzw0x0h)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-01-23 20:00 UTC: We have fully investigated the SMS Delivery Failures to Claro Network in Costa Rica issue triggered by our automated alert, and it was determined that the issue is now resolved. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-01-23 19:52 UTC, resolved after 8 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9qw5qbzw0x0h
- Citation: Twilio, “On Call Engineers are Investigating an issue” (2026-01-23 19:52 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9qw5qbzw0x0h (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue (2026-01-23)](https://rewindex.com/company/twilio/incidents/9qw5qbzw0x0h)`


---
Canonical: https://rewindex.com/company/twilio/incidents/9qw5qbzw0x0h · Markdown: https://rewindex.com/company/twilio/incidents/9qw5qbzw0x0h.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9qw5qbzw0x0h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:50:03.235Z