# Twilio: Multiple Flex Customers Unable to Create Outbound Calls

> Twilio status incident “Multiple Flex Customers Unable to Create Outbound Calls” on 2024-03-21: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9qdf9gcggk44
Last updated: 2024-03-21T19:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-21 18:07 UTC · Resolved: 2024-03-21 19:51 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9qdf9gcggk44](https://status.twilio.com/incidents/9qdf9gcggk44)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-03-21 19:51 UTC: The inability to create outbound calls for Flex customers has been resolved and Flex Voice is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-03-21 18:07 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9qdf9gcggk44
- Citation: Twilio, “Multiple Flex Customers Unable to Create Outbound Calls” (2024-03-21 18:07 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9qdf9gcggk44 (CC BY 4.0).
- Markdown link: `[Twilio: Multiple Flex Customers Unable to Create Outbound Calls (2024-03-21)](https://rewindex.com/company/twilio/incidents/9qdf9gcggk44)`


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Canonical: https://rewindex.com/company/twilio/incidents/9qdf9gcggk44 · Markdown: https://rewindex.com/company/twilio/incidents/9qdf9gcggk44.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9qdf9gcggk44 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:31:07.850Z