# Twilio: Billing Issues Due to Ongoing Network Latencies

> Twilio status incident “Billing Issues Due to Ongoing Network Latencies” on 2020-11-25: impact minor (vendor’s label), 33 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9gm4h09bycrm
Last updated: 2020-11-27T02:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-11-25 17:01 UTC · Resolved: 2020-11-27 02:00 UTC · Duration: 33 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9gm4h09bycrm](https://status.twilio.com/incidents/9gm4h09bycrm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-11-27 02:00 UTC: This issue has been resolved. We have mitigated the impact from the service disruption with the exception of a small percentage of customers. These customers will be handled on a case by case basis by our support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-11-25 17:01 UTC, resolved after 33 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9gm4h09bycrm
- Citation: Twilio, “Billing Issues Due to Ongoing Network Latencies” (2020-11-25 17:01 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9gm4h09bycrm (CC BY 4.0).
- Markdown link: `[Twilio: Billing Issues Due to Ongoing Network Latencies (2020-11-25)](https://rewindex.com/company/twilio/incidents/9gm4h09bycrm)`


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Canonical: https://rewindex.com/company/twilio/incidents/9gm4h09bycrm · Markdown: https://rewindex.com/company/twilio/incidents/9gm4h09bycrm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9gm4h09bycrm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:45.424Z