# Twilio: Redaction Failing for Twilio Conversations in Flex Conversational Insights

> Twilio status incident “Redaction Failing for Twilio Conversations in Flex Conversational Insights” on 2024-12-08: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9fv5fp6kst45
Last updated: 2024-12-08T04:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-08 02:43 UTC · Resolved: 2024-12-08 04:17 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9fv5fp6kst45](https://status.twilio.com/incidents/9fv5fp6kst45)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-12-08 04:17 UTC: The issue causing Redaction failing for Twilio conversations in Flex Conversational Insights due to which data is not getting ingested in our third party vendor. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-12-08 02:43 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9fv5fp6kst45
- Citation: Twilio, “Redaction Failing for Twilio Conversations in Flex Conversational Insights” (2024-12-08 02:43 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9fv5fp6kst45 (CC BY 4.0).
- Markdown link: `[Twilio: Redaction Failing for Twilio Conversations in Flex Conversational Insights (2024-12-08)](https://rewindex.com/company/twilio/incidents/9fv5fp6kst45)`


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Canonical: https://rewindex.com/company/twilio/incidents/9fv5fp6kst45 · Markdown: https://rewindex.com/company/twilio/incidents/9fv5fp6kst45.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9fv5fp6kst45 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:58:05.367Z