# Twilio: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan

> Twilio status incident “SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan” on 2026-11-11: impact minor (vendor’s label), 11 h, 6 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9c1cdsnqqvxw
Last updated: 2026-11-12T10:23:43Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-11 22:58 UTC · Resolved: 2026-11-12 10:18 UTC · Duration: 11 h
- Updates: 6 · Affected components: CARRIER NETWORK - SMS, APAC, SMS, APAC
- [Vendor status page: https://status.twilio.com/incidents/9c1cdsnqqvxw](https://status.twilio.com/incidents/9c1cdsnqqvxw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-11 22:58 UTC: Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to Tcell network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-11-12 00:00 UTC: Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to Tcell network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **investigating** 2026-11-12 02:00 UTC: Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to Tcell network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **monitoring** 2026-11-12 06:04 UTC: We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tcell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-11-12 08:11 UTC: We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tcell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- **resolved** 2026-11-12 10:18 UTC: The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Tcell network subscribers in Tajikistan is operating normally.

## Rewindex changes for this incident

- 2026-11-12 00:03 UTC: [Incident updated: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan](https://rewindex.com/change/r072f2e09f1b091.md)
- 2026-11-12 02:03 UTC: [Incident updated: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan](https://rewindex.com/change/r07f715b590cc02.md)
- 2026-11-12 06:13 UTC: [Incident updated: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan](https://rewindex.com/change/r5f003ecef15a87.md)
- 2026-11-12 08:13 UTC: [Incident updated: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan](https://rewindex.com/change/r29257256ae3159.md)
- 2026-11-12 10:23 UTC: [Incident updated: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan](https://rewindex.com/change/r33623dbfc9a777.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-11 22:58 UTC, resolved after 11 h, 6 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/9c1cdsnqqvxw
- Citation: Twilio, “SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan” (2026-11-11 22:58 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9c1cdsnqqvxw (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (2026-11-11)](https://rewindex.com/company/twilio/incidents/9c1cdsnqqvxw)`


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Canonical: https://rewindex.com/company/twilio/incidents/9c1cdsnqqvxw · Markdown: https://rewindex.com/company/twilio/incidents/9c1cdsnqqvxw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9c1cdsnqqvxw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T16:02:14.951Z