# Twilio: Issues with Encoding in TwiML Logs

> Twilio status incident “Issues with Encoding in TwiML Logs” on 2025-11-04: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/97w6k11n4jms
Last updated: 2025-11-05T00:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-04 22:56 UTC · Resolved: 2025-11-05 00:05 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/97w6k11n4jms](https://status.twilio.com/incidents/97w6k11n4jms)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-11-05 00:05 UTC: The encoding issue for special characters in the TwiML logs has been resolved and is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-11-04 22:56 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/97w6k11n4jms
- Citation: Twilio, “Issues with Encoding in TwiML Logs” (2025-11-04 22:56 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/97w6k11n4jms (CC BY 4.0).
- Markdown link: `[Twilio: Issues with Encoding in TwiML Logs (2025-11-04)](https://rewindex.com/company/twilio/incidents/97w6k11n4jms)`


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Canonical: https://rewindex.com/company/twilio/incidents/97w6k11n4jms · Markdown: https://rewindex.com/company/twilio/incidents/97w6k11n4jms.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/97w6k11n4jms · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:21:27.756Z