# Twilio: MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States

> Twilio status incident “MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States” on 2026-10-26: impact minor (vendor’s label), 7 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/943w3xc3wm56
Last updated: 2026-10-27T10:04:17Z

- Impact (vendor’s label): minor
- Status: monitoring · edited after publishing
- Started: 2026-10-26 20:29 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 7 · Affected components: CARRIER NETWORK - MMS Long Code, North America, MMS Long Code, North America, MMS Long Code, North America, ZIPWHIP MESSAGING - MMS Long Code, North America
- [Vendor status page: https://status.twilio.com/incidents/943w3xc3wm56](https://status.twilio.com/incidents/943w3xc3wm56)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-26 20:29 UTC: Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-26 20:34 UTC: Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-26 21:34 UTC: Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-26 23:35 UTC: Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-10-27 03:35 UTC: Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- **monitoring** 2026-10-27 06:58 UTC: We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-10-27 08:59 UTC: We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-10-26 20:43 UTC: [Incident updated: MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States](https://rewindex.com/change/r1f154485d6ac84.md)
- 2026-10-26 21:44 UTC: [Incident updated: MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States](https://rewindex.com/change/r96ceb714c28325.md)
- 2026-10-27 00:43 UTC: [Incident updated: MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States](https://rewindex.com/change/rc84a7cda26d8d2.md)
- 2026-10-27 03:43 UTC: [Incident updated: MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States](https://rewindex.com/change/rf8a4e8b7ed024a.md)
- 2026-10-27 07:03 UTC: [Incident updated: MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States](https://rewindex.com/change/r045551f640ca11.md)
- 2026-10-27 09:04 UTC: [Incident updated: MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States](https://rewindex.com/change/r1c1dc03bcaf045.md)


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Canonical: https://rewindex.com/company/twilio/incidents/943w3xc3wm56 · Markdown: https://rewindex.com/company/twilio/incidents/943w3xc3wm56.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/943w3xc3wm56 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-27T10:04:17.220Z