# Twilio: Flex, Conversations and Sync Products Affected

> Twilio status incident “Flex, Conversations and Sync Products Affected” on 2023-12-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/91z8nqz5zzcx
Last updated: 2023-12-12T08:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-12-12 08:45 UTC · Resolved: 2023-12-12 08:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/91z8nqz5zzcx](https://status.twilio.com/incidents/91z8nqz5zzcx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-12-12 08:45 UTC: Twilio Flex, Conversations and Sync were degraded in US region for 29 minutes between 23:58 and 00:27 Pacific Time on 12/12/2023. During this period of time customers may have experienced 500 Errors from Conversations and Sync products, also Flex Teams View functionality could have been affected. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-12-12 08:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/91z8nqz5zzcx
- Citation: Twilio, “Flex, Conversations and Sync Products Affected” (2023-12-12 08:45 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/91z8nqz5zzcx (CC BY 4.0).
- Markdown link: `[Twilio: Flex, Conversations and Sync Products Affected (2023-12-12)](https://rewindex.com/company/twilio/incidents/91z8nqz5zzcx)`


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Canonical: https://rewindex.com/company/twilio/incidents/91z8nqz5zzcx · Markdown: https://rewindex.com/company/twilio/incidents/91z8nqz5zzcx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/91z8nqz5zzcx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:14:27.562Z