# Twilio: WhatsApp Templates are not Synced to Twilio

> Twilio status incident “WhatsApp Templates are not Synced to Twilio” on 2025-09-24: impact minor (vendor’s label), 11 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8wv34ky27x8f
Last updated: 2025-09-24T21:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-24 09:43 UTC · Resolved: 2025-09-24 21:02 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8wv34ky27x8f](https://status.twilio.com/incidents/8wv34ky27x8f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-09-24 21:02 UTC: Onboarding new WhatsApp senders and WhatsApp templates not synced to Twilio has been resolved and it is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-24 09:43 UTC, resolved after 11 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8wv34ky27x8f
- Citation: Twilio, “WhatsApp Templates are not Synced to Twilio” (2025-09-24 09:43 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8wv34ky27x8f (CC BY 4.0).
- Markdown link: `[Twilio: WhatsApp Templates are not Synced to Twilio (2025-09-24)](https://rewindex.com/company/twilio/incidents/8wv34ky27x8f)`


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Canonical: https://rewindex.com/company/twilio/incidents/8wv34ky27x8f · Markdown: https://rewindex.com/company/twilio/incidents/8wv34ky27x8f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8wv34ky27x8f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:48:32.148Z