# Twilio: Outbound Call Failures from a Subset of Twilio Mexico Numbers to Mexico Mobile Numbers

> Twilio status incident “Outbound Call Failures from a Subset of Twilio Mexico Numbers to Mexico Mobile Numbers” on 2021-07-30: impact none (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8sx9k678ybw4
Last updated: 2021-07-30T17:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-07-30 17:24 UTC · Resolved: 2021-07-30 17:50 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8sx9k678ybw4](https://status.twilio.com/incidents/8sx9k678ybw4)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-07-30 17:50 UTC: Outbound PSTN calls were degraded for 3 hours and 20 minutes between 07:00 and 10:20 Pacific Time on 07/30/2021. During this period, customers may have experienced call failures from a subset of Twilio Mexico numbers to Mexico mobile numbers. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-07-30 17:24 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8sx9k678ybw4
- Citation: Twilio, “Outbound Call Failures from a Subset of Twilio Mexico Numbers to Mexico Mobile Numbers” (2021-07-30 17:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8sx9k678ybw4 (CC BY 4.0).
- Markdown link: `[Twilio: Outbound Call Failures from a Subset of Twilio Mexico Numbers to Mexico Mobile Numbers (2021-07-30)](https://rewindex.com/company/twilio/incidents/8sx9k678ybw4)`


---
Canonical: https://rewindex.com/company/twilio/incidents/8sx9k678ybw4 · Markdown: https://rewindex.com/company/twilio/incidents/8sx9k678ybw4.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8sx9k678ybw4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:45:32.592Z