# Twilio: Conversations Customers Facing Errors on Console when no Default Service Exists for Them

> Twilio status incident “Conversations Customers Facing Errors on Console when no Default Service Exists for Them” on 2023-07-13: impact minor (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8l6nspv3d97n
Last updated: 2023-07-13T11:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-13 07:40 UTC · Resolved: 2023-07-13 11:10 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8l6nspv3d97n](https://status.twilio.com/incidents/8l6nspv3d97n)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-07-13 11:10 UTC: We are no longer experiencing an issue with Conversations customers facing errors on console while trying to create a default conversation service. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-07-13 07:40 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8l6nspv3d97n
- Citation: Twilio, “Conversations Customers Facing Errors on Console when no Default Service Exists for Them” (2023-07-13 07:40 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8l6nspv3d97n (CC BY 4.0).
- Markdown link: `[Twilio: Conversations Customers Facing Errors on Console when no Default Service Exists for Them (2023-07-13)](https://rewindex.com/company/twilio/incidents/8l6nspv3d97n)`


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Canonical: https://rewindex.com/company/twilio/incidents/8l6nspv3d97n · Markdown: https://rewindex.com/company/twilio/incidents/8l6nspv3d97n.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8l6nspv3d97n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:05:49.209Z