# Twilio: Lookup v2 API Returning 500s For Subset of Customers

> Twilio status incident “Lookup v2 API Returning 500s For Subset of Customers” on 2023-10-11: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8l530gr780zb
Last updated: 2023-10-11T21:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-11 19:44 UTC · Resolved: 2023-10-11 21:00 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8l530gr780zb](https://status.twilio.com/incidents/8l530gr780zb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-10-11 21:00 UTC: We are no longer experiencing issues with the Lookup v2 API. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-10-11 19:44 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8l530gr780zb
- Citation: Twilio, “Lookup v2 API Returning 500s For Subset of Customers” (2023-10-11 19:44 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8l530gr780zb (CC BY 4.0).
- Markdown link: `[Twilio: Lookup v2 API Returning 500s For Subset of Customers (2023-10-11)](https://rewindex.com/company/twilio/incidents/8l530gr780zb)`


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Canonical: https://rewindex.com/company/twilio/incidents/8l530gr780zb · Markdown: https://rewindex.com/company/twilio/incidents/8l530gr780zb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8l530gr780zb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:23.106Z