# Twilio: Verify V1 Custom Messages affected

> Twilio status incident “Verify V1 Custom Messages affected” on 2023-11-16: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8l190yft28cb
Last updated: 2023-11-16T15:21:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-16 15:21 UTC · Resolved: 2023-11-16 15:21 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8l190yft28cb](https://status.twilio.com/incidents/8l190yft28cb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-11-16 15:21 UTC: Twilio Verify V1 Custom Messages to Canada, Turkey, and Singapore was degraded between November 7th, and November 15th. During this period of time, some customers may have experienced SMS sent a with a wrong code. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-11-16 15:21 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8l190yft28cb
- Citation: Twilio, “Verify V1 Custom Messages affected” (2023-11-16 15:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8l190yft28cb (CC BY 4.0).
- Markdown link: `[Twilio: Verify V1 Custom Messages affected (2023-11-16)](https://rewindex.com/company/twilio/incidents/8l190yft28cb)`


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Canonical: https://rewindex.com/company/twilio/incidents/8l190yft28cb · Markdown: https://rewindex.com/company/twilio/incidents/8l190yft28cb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8l190yft28cb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:02:29.172Z