# Twilio: Stuck and Ghost Task in Realtime View and Team View in Flex Insights

> Twilio status incident “Stuck and Ghost Task in Realtime View and Team View in Flex Insights” on 2021-12-23: impact minor (vendor’s label), 25 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8kfcswp0ls2q
Last updated: 2021-12-24T10:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-23 09:04 UTC · Resolved: 2021-12-24 10:15 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8kfcswp0ls2q](https://status.twilio.com/incidents/8kfcswp0ls2q)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-24 10:15 UTC: The issue causing calls stuck in the queue and ghost tasks in Flex insights has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-12-23 09:04 UTC, resolved after 25 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8kfcswp0ls2q
- Citation: Twilio, “Stuck and Ghost Task in Realtime View and Team View in Flex Insights” (2021-12-23 09:04 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8kfcswp0ls2q (CC BY 4.0).
- Markdown link: `[Twilio: Stuck and Ghost Task in Realtime View and Team View in Flex Insights (2021-12-23)](https://rewindex.com/company/twilio/incidents/8kfcswp0ls2q)`


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Canonical: https://rewindex.com/company/twilio/incidents/8kfcswp0ls2q · Markdown: https://rewindex.com/company/twilio/incidents/8kfcswp0ls2q.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8kfcswp0ls2q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:59:02.474Z