# Twilio: Errors With Flex Agent Copilot

> Twilio status incident “Errors With Flex Agent Copilot” on 2026-05-27: impact minor (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8jb1t5kllwq4
Last updated: 2026-05-27T20:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-27 17:40 UTC · Resolved: 2026-05-27 20:18 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8jb1t5kllwq4](https://status.twilio.com/incidents/8jb1t5kllwq4)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-05-27 20:18 UTC: Our engineers have monitored the fix and confirmed the issue with Errors in Flex Agent Copilot generating Conversation Wrap Up Notes has been resolved. All services are now operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-27 17:40 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8jb1t5kllwq4
- Citation: Twilio, “Errors With Flex Agent Copilot” (2026-05-27 17:40 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8jb1t5kllwq4 (CC BY 4.0).
- Markdown link: `[Twilio: Errors With Flex Agent Copilot (2026-05-27)](https://rewindex.com/company/twilio/incidents/8jb1t5kllwq4)`


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Canonical: https://rewindex.com/company/twilio/incidents/8jb1t5kllwq4 · Markdown: https://rewindex.com/company/twilio/incidents/8jb1t5kllwq4.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8jb1t5kllwq4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:44:32.068Z