# Twilio: Access Identify Verification API Errors

> Twilio status incident “Access Identify Verification API Errors” on 2024-05-17: impact minor (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8g9tyg2w4ztf
Last updated: 2024-05-17T22:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-17 19:27 UTC · Resolved: 2024-05-17 22:40 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8g9tyg2w4ztf](https://status.twilio.com/incidents/8g9tyg2w4ztf)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-05-17 22:40 UTC: Verification API errors in Canada. has been resolved and identity verification is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-05-17 19:27 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8g9tyg2w4ztf
- Citation: Twilio, “Access Identify Verification API Errors” (2024-05-17 19:27 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8g9tyg2w4ztf (CC BY 4.0).
- Markdown link: `[Twilio: Access Identify Verification API Errors (2024-05-17)](https://rewindex.com/company/twilio/incidents/8g9tyg2w4ztf)`


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Canonical: https://rewindex.com/company/twilio/incidents/8g9tyg2w4ztf · Markdown: https://rewindex.com/company/twilio/incidents/8g9tyg2w4ztf.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8g9tyg2w4ztf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:04:05.283Z