# Twilio: On Call Engineers are Investigating Workflow Engine Issue

> Twilio status incident “On Call Engineers are Investigating Workflow Engine Issue” on 2024-01-18: impact none (vendor’s label), 14 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8fss3g1y7g3j
Last updated: 2024-01-18T00:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-18 00:31 UTC · Resolved: 2024-01-18 00:45 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8fss3g1y7g3j](https://status.twilio.com/incidents/8fss3g1y7g3j)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-01-18 00:45 UTC: We have fully investigated the potential issue with workflow engine triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-01-18 00:31 UTC, resolved after 14 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8fss3g1y7g3j
- Citation: Twilio, “On Call Engineers are Investigating Workflow Engine Issue” (2024-01-18 00:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8fss3g1y7g3j (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating Workflow Engine Issue (2024-01-18)](https://rewindex.com/company/twilio/incidents/8fss3g1y7g3j)`


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Canonical: https://rewindex.com/company/twilio/incidents/8fss3g1y7g3j · Markdown: https://rewindex.com/company/twilio/incidents/8fss3g1y7g3j.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8fss3g1y7g3j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:59:45.971Z