# Twilio: Customers Unable to Access Regional API Keys

> Twilio status incident “Customers Unable to Access Regional API Keys” on 2023-03-16: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8f00wmv1nk70
Last updated: 2023-03-16T21:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-16 19:59 UTC · Resolved: 2023-03-16 21:47 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8f00wmv1nk70](https://status.twilio.com/incidents/8f00wmv1nk70)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-03-16 21:47 UTC: The issue preventing customers from rotating auth tokens and accessing API keys has been resolved and the Australia and Ireland regions are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-03-16 19:59 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8f00wmv1nk70
- Citation: Twilio, “Customers Unable to Access Regional API Keys” (2023-03-16 19:59 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8f00wmv1nk70 (CC BY 4.0).
- Markdown link: `[Twilio: Customers Unable to Access Regional API Keys (2023-03-16)](https://rewindex.com/company/twilio/incidents/8f00wmv1nk70)`


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Canonical: https://rewindex.com/company/twilio/incidents/8f00wmv1nk70 · Markdown: https://rewindex.com/company/twilio/incidents/8f00wmv1nk70.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8f00wmv1nk70 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:28:05.141Z