# Twilio: SMS and MMS Delivery Issue to Verizon US via Subset of Toll Free Numbers (311-489)

> Twilio status incident “SMS and MMS Delivery Issue to Verizon US via Subset of Toll Free Numbers (311-489)” on 2022-02-17: impact minor (vendor’s label), 7.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8c4sjq7q5dnt
Last updated: 2022-02-17T18:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-02-17 11:42 UTC · Resolved: 2022-02-17 18:41 UTC · Duration: 7.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/8c4sjq7q5dnt](https://status.twilio.com/incidents/8c4sjq7q5dnt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-02-17 18:41 UTC: We are no longer experiencing SMS and MMS delivery failure when sending messages to Verizon US via Subset of Toll Free numbers, Shortcodes and Long Codes. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-02-17 11:42 UTC, resolved after 7.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/8c4sjq7q5dnt
- Citation: Twilio, “SMS and MMS Delivery Issue to Verizon US via Subset of Toll Free Numbers (311-489)” (2022-02-17 11:42 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8c4sjq7q5dnt (CC BY 4.0).
- Markdown link: `[Twilio: SMS and MMS Delivery Issue to Verizon US via Subset of Toll Free Numbers (311-489) (2022-02-17)](https://rewindex.com/company/twilio/incidents/8c4sjq7q5dnt)`


---
Canonical: https://rewindex.com/company/twilio/incidents/8c4sjq7q5dnt · Markdown: https://rewindex.com/company/twilio/incidents/8c4sjq7q5dnt.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8c4sjq7q5dnt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:12:30.327Z