# Twilio: Customers are Unable to Provision Trial Numbers during Onboarding

> Twilio status incident “Customers are Unable to Provision Trial Numbers during Onboarding” on 2023-02-21: impact minor (vendor’s label), 4.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/88mqj4qcq9z4
Last updated: 2023-02-21T20:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-02-21 15:48 UTC · Resolved: 2023-02-21 20:30 UTC · Duration: 4.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/88mqj4qcq9z4](https://status.twilio.com/incidents/88mqj4qcq9z4)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-02-21 20:30 UTC: Customers are no longer experiencing issues while trying to get a trial phone number from the available phone number list during onboarding. This incident has been resolved and trial number provisioning is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-02-21 15:48 UTC, resolved after 4.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/88mqj4qcq9z4
- Citation: Twilio, “Customers are Unable to Provision Trial Numbers during Onboarding” (2023-02-21 15:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/88mqj4qcq9z4 (CC BY 4.0).
- Markdown link: `[Twilio: Customers are Unable to Provision Trial Numbers during Onboarding (2023-02-21)](https://rewindex.com/company/twilio/incidents/88mqj4qcq9z4)`


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Canonical: https://rewindex.com/company/twilio/incidents/88mqj4qcq9z4 · Markdown: https://rewindex.com/company/twilio/incidents/88mqj4qcq9z4.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/88mqj4qcq9z4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:04.139Z