# Twilio: Voice Call Quality Degraded

> Twilio status incident “Voice Call Quality Degraded” on 2021-12-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/87w5m7slql6f
Last updated: 2021-12-15T16:46:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-12-15 16:46 UTC · Resolved: 2021-12-15 16:46 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/87w5m7slql6f](https://status.twilio.com/incidents/87w5m7slql6f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-15 16:46 UTC: Voice Call Quality was degraded for 30 minutes between 7:30 AM and 8:00 AM Pacific Time on 12/15/2021. During this period, customers may have experienced losing sound on calls. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-12-15 16:46 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/87w5m7slql6f
- Citation: Twilio, “Voice Call Quality Degraded” (2021-12-15 16:46 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/87w5m7slql6f (CC BY 4.0).
- Markdown link: `[Twilio: Voice Call Quality Degraded (2021-12-15)](https://rewindex.com/company/twilio/incidents/87w5m7slql6f)`


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Canonical: https://rewindex.com/company/twilio/incidents/87w5m7slql6f · Markdown: https://rewindex.com/company/twilio/incidents/87w5m7slql6f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/87w5m7slql6f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:20:47.525Z