# Twilio: Retroactive: Partial degradation of Verify Silent Network Auth

> Twilio status incident “Retroactive: Partial degradation of Verify Silent Network Auth” on 2025-05-07: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7vqnmp3xr581
Last updated: 2025-05-07T17:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-07 17:00 UTC · Resolved: 2025-05-07 17:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7vqnmp3xr581](https://status.twilio.com/incidents/7vqnmp3xr581)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-05-07 17:00 UTC: Twilio Silent Network Auth (SNA) experienced a degradation for 2 hours 30 minutes between 7 May, 10:10AM to 12:40PM PST. During this window, customers experienced failed SNA transactions for a subset of their traffic on Indonesian carriers. This issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-05-07 17:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7vqnmp3xr581
- Citation: Twilio, “Retroactive: Partial degradation of Verify Silent Network Auth” (2025-05-07 17:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7vqnmp3xr581 (CC BY 4.0).
- Markdown link: `[Twilio: Retroactive: Partial degradation of Verify Silent Network Auth (2025-05-07)](https://rewindex.com/company/twilio/incidents/7vqnmp3xr581)`


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Canonical: https://rewindex.com/company/twilio/incidents/7vqnmp3xr581 · Markdown: https://rewindex.com/company/twilio/incidents/7vqnmp3xr581.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7vqnmp3xr581 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:01:07.830Z