# Twilio: Support Ticket Platform Issue

> Twilio status incident “Support Ticket Platform Issue” on 2022-07-28: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7rn8n4jv546n
Last updated: 2022-07-28T19:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-07-28 18:03 UTC · Resolved: 2022-07-28 19:28 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7rn8n4jv546n](https://status.twilio.com/incidents/7rn8n4jv546n)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-07-28 19:28 UTC: We are no longer experiencing issues with our support ticket platform. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-07-28 18:03 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7rn8n4jv546n
- Citation: Twilio, “Support Ticket Platform Issue” (2022-07-28 18:03 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7rn8n4jv546n (CC BY 4.0).
- Markdown link: `[Twilio: Support Ticket Platform Issue (2022-07-28)](https://rewindex.com/company/twilio/incidents/7rn8n4jv546n)`


---
Canonical: https://rewindex.com/company/twilio/incidents/7rn8n4jv546n · Markdown: https://rewindex.com/company/twilio/incidents/7rn8n4jv546n.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7rn8n4jv546n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:18:35.152Z