# Twilio: Unable to Activate New Programmable Wireless SIMs

> Twilio status incident “Unable to Activate New Programmable Wireless SIMs” on 2024-02-20: impact minor (vendor’s label), 21 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7nf7tgw0mm16
Last updated: 2024-02-21T15:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-20 18:53 UTC · Resolved: 2024-02-21 15:23 UTC · Duration: 21 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7nf7tgw0mm16](https://status.twilio.com/incidents/7nf7tgw0mm16)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-02-21 15:23 UTC: All SIMs that were affected by this incident and could not be reactivated from status "deactivated" are now in status "active". Customers that issued a request to activate new SIMs may need to issue the request again since many of those requests were aborted after a day. The incident is now resolved, and the service is operating normally at this time

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-02-20 18:53 UTC, resolved after 21 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7nf7tgw0mm16
- Citation: Twilio, “Unable to Activate New Programmable Wireless SIMs” (2024-02-20 18:53 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7nf7tgw0mm16 (CC BY 4.0).
- Markdown link: `[Twilio: Unable to Activate New Programmable Wireless SIMs (2024-02-20)](https://rewindex.com/company/twilio/incidents/7nf7tgw0mm16)`


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Canonical: https://rewindex.com/company/twilio/incidents/7nf7tgw0mm16 · Markdown: https://rewindex.com/company/twilio/incidents/7nf7tgw0mm16.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7nf7tgw0mm16 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:41:40.914Z