# Twilio: On Call Engineers Are Investigating an Issue

> Twilio status incident “On Call Engineers Are Investigating an Issue” on 2025-05-12: impact none (vendor’s label), 47 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7jx0wmvdg3w7
Last updated: 2025-05-12T17:20:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-12 16:33 UTC · Resolved: 2025-05-12 17:20 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7jx0wmvdg3w7](https://status.twilio.com/incidents/7jx0wmvdg3w7)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-05-12 17:20 UTC: We have fully investigated the Programmable Voice issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-05-12 16:33 UTC, resolved after 47 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7jx0wmvdg3w7
- Citation: Twilio, “On Call Engineers Are Investigating an Issue” (2025-05-12 16:33 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7jx0wmvdg3w7 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers Are Investigating an Issue (2025-05-12)](https://rewindex.com/company/twilio/incidents/7jx0wmvdg3w7)`


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Canonical: https://rewindex.com/company/twilio/incidents/7jx0wmvdg3w7 · Markdown: https://rewindex.com/company/twilio/incidents/7jx0wmvdg3w7.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7jx0wmvdg3w7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:57:27.662Z