# Twilio: On Call Engineers are Investigating an issue with SMS

> Twilio status incident “On Call Engineers are Investigating an issue with SMS” on 2021-03-08: impact none (vendor’s label), 40 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7h0z1tl3ctg6
Last updated: 2021-03-08T17:11:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-03-08 16:31 UTC · Resolved: 2021-03-08 17:11 UTC · Duration: 40 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7h0z1tl3ctg6](https://status.twilio.com/incidents/7h0z1tl3ctg6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-03-08 17:11 UTC: We have fully investigated the SMS issue triggered by our automated alert, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-03-08 16:31 UTC, resolved after 40 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7h0z1tl3ctg6
- Citation: Twilio, “On Call Engineers are Investigating an issue with SMS” (2021-03-08 16:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7h0z1tl3ctg6 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue with SMS (2021-03-08)](https://rewindex.com/company/twilio/incidents/7h0z1tl3ctg6)`


---
Canonical: https://rewindex.com/company/twilio/incidents/7h0z1tl3ctg6 · Markdown: https://rewindex.com/company/twilio/incidents/7h0z1tl3ctg6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7h0z1tl3ctg6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:32:33.788Z