# Twilio: Twilio Console JP1 Access Errors

> Twilio status incident “Twilio Console JP1 Access Errors” on 2023-05-18: impact none (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7d1b8qq26jlk
Last updated: 2023-05-18T16:11:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-18 15:53 UTC · Resolved: 2023-05-18 16:11 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7d1b8qq26jlk](https://status.twilio.com/incidents/7d1b8qq26jlk)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-05-18 16:11 UTC: Twilio console was degraded for 8 days between May 10th 2023, 3:19:41 AM and May 18, 3:23 AM Pacific Time. During this period of time customers may have experienced error messages when trying to login to the console using https://jp.twilio.com/login/kddi-web. The alternate domain https://www.twilio.com/login/kddi-web was working correctly. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-05-18 15:53 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7d1b8qq26jlk
- Citation: Twilio, “Twilio Console JP1 Access Errors” (2023-05-18 15:53 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7d1b8qq26jlk (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Console JP1 Access Errors (2023-05-18)](https://rewindex.com/company/twilio/incidents/7d1b8qq26jlk)`


---
Canonical: https://rewindex.com/company/twilio/incidents/7d1b8qq26jlk · Markdown: https://rewindex.com/company/twilio/incidents/7d1b8qq26jlk.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7d1b8qq26jlk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:04.523Z