# Twilio: On Call Engineers are Investigating

> Twilio status incident “On Call Engineers are Investigating” on 2021-11-11: impact none (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7d15fhx9lpmb
Last updated: 2021-11-11T21:43:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-11-11 21:36 UTC · Resolved: 2021-11-11 21:43 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7d15fhx9lpmb](https://status.twilio.com/incidents/7d15fhx9lpmb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-11-11 21:43 UTC: We have fully investigated the SMS delivery delays from local Brazil long codes to the Claro network, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-11-11 21:36 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7d15fhx9lpmb
- Citation: Twilio, “On Call Engineers are Investigating” (2021-11-11 21:36 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7d15fhx9lpmb (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating (2021-11-11)](https://rewindex.com/company/twilio/incidents/7d15fhx9lpmb)`


---
Canonical: https://rewindex.com/company/twilio/incidents/7d15fhx9lpmb · Markdown: https://rewindex.com/company/twilio/incidents/7d15fhx9lpmb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7d15fhx9lpmb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:07:47.802Z