# Twilio: On Call Engineers Are Investigating a Potential Issue With the Programmable Video Twilio LIVE API

> Twilio status incident “On Call Engineers Are Investigating a Potential Issue With the Programmable Video Twilio LIVE API” on 2021-10-23: impact none (vendor’s label), 23 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7c4s1q6yqs4h
Last updated: 2021-10-23T08:49:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-10-23 08:26 UTC · Resolved: 2021-10-23 08:49 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7c4s1q6yqs4h](https://status.twilio.com/incidents/7c4s1q6yqs4h)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-10-23 08:49 UTC: We have fully investigated the potential issue with the Programmable Video Twilio LIVE API, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-10-23 08:26 UTC, resolved after 23 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7c4s1q6yqs4h
- Citation: Twilio, “On Call Engineers Are Investigating a Potential Issue With the Programmable Video Twilio LIVE API” (2021-10-23 08:26 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7c4s1q6yqs4h (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers Are Investigating a Potential Issue With the Programmable Video Twilio LIVE API (2021-10-23)](https://rewindex.com/company/twilio/incidents/7c4s1q6yqs4h)`


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Canonical: https://rewindex.com/company/twilio/incidents/7c4s1q6yqs4h · Markdown: https://rewindex.com/company/twilio/incidents/7c4s1q6yqs4h.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7c4s1q6yqs4h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:43:35.657Z