# Twilio: Subset of Customers Unable To Access Flex Insights Historical Reports

> Twilio status incident “Subset of Customers Unable To Access Flex Insights Historical Reports” on 2024-10-01: impact minor (vendor’s label), 26 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7c46mv6cym6m
Last updated: 2024-10-02T14:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-01 13:21 UTC · Resolved: 2024-10-02 14:52 UTC · Duration: 26 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7c46mv6cym6m](https://status.twilio.com/incidents/7c46mv6cym6m)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-10-02 14:52 UTC: Accessing Flex historical reports is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-10-01 13:21 UTC, resolved after 26 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7c46mv6cym6m
- Citation: Twilio, “Subset of Customers Unable To Access Flex Insights Historical Reports” (2024-10-01 13:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7c46mv6cym6m (CC BY 4.0).
- Markdown link: `[Twilio: Subset of Customers Unable To Access Flex Insights Historical Reports (2024-10-01)](https://rewindex.com/company/twilio/incidents/7c46mv6cym6m)`


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Canonical: https://rewindex.com/company/twilio/incidents/7c46mv6cym6m · Markdown: https://rewindex.com/company/twilio/incidents/7c46mv6cym6m.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7c46mv6cym6m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:41:11.867Z