# Twilio: Intermittent 500 Errors for Sending via WhatsApp and Facebook Messenger

> Twilio status incident “Intermittent 500 Errors for Sending via WhatsApp and Facebook Messenger” on 2022-02-28: impact minor (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7b690s59s1jb
Last updated: 2022-02-28T18:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-02-28 15:15 UTC · Resolved: 2022-02-28 18:42 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7b690s59s1jb](https://status.twilio.com/incidents/7b690s59s1jb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-02-28 18:42 UTC: We are no longer experiencing intermittent 500 errors when sending via WhatsApp and Facebook Messenger for the identified small subset of Twilio customers. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-02-28 15:15 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7b690s59s1jb
- Citation: Twilio, “Intermittent 500 Errors for Sending via WhatsApp and Facebook Messenger” (2022-02-28 15:15 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7b690s59s1jb (CC BY 4.0).
- Markdown link: `[Twilio: Intermittent 500 Errors for Sending via WhatsApp and Facebook Messenger (2022-02-28)](https://rewindex.com/company/twilio/incidents/7b690s59s1jb)`


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Canonical: https://rewindex.com/company/twilio/incidents/7b690s59s1jb · Markdown: https://rewindex.com/company/twilio/incidents/7b690s59s1jb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7b690s59s1jb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:51:31.172Z