# Twilio: WhatsApp & Facebook Messenger Outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-10-04 16:01 UTC · Resolved: 2021-10-05 01:34 UTC · Duration: 9.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7922bdz36z97](https://status.twilio.com/incidents/7922bdz36z97)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-10-05 01:34 UTC: Issue with WhatsApp and Facebook Messenger messages has been resolved and Facebook Messenger and WhatsApp message processing normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/7922bdz36z97 · Markdown: https://rewindex.com/company/twilio/incidents/7922bdz36z97.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7922bdz36z97 · Generated 2026-10-18T10:34:43.571Z