# Twilio: On Call Engineers are Investigating an issue affecting incoming calls to Alaska numbers

> Twilio status incident “On Call Engineers are Investigating an issue affecting incoming calls to Alaska numbers” on 2020-05-04: impact minor (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/73rhxgvznm8s
Last updated: 2020-05-04T17:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-04 17:16 UTC · Resolved: 2020-05-04 17:33 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/73rhxgvznm8s](https://status.twilio.com/incidents/73rhxgvznm8s)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-05-04 17:33 UTC: From 8:00 to 10:15am US Pacific time, incoming calls to small percentage of Alaska numbers were failing. The issue is resolved and calls are completing normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-05-04 17:16 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/73rhxgvznm8s
- Citation: Twilio, “On Call Engineers are Investigating an issue affecting incoming calls to Alaska numbers” (2020-05-04 17:16 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/73rhxgvznm8s (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue affecting incoming calls to Alaska numbers (2020-05-04)](https://rewindex.com/company/twilio/incidents/73rhxgvznm8s)`


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Canonical: https://rewindex.com/company/twilio/incidents/73rhxgvznm8s · Markdown: https://rewindex.com/company/twilio/incidents/73rhxgvznm8s.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/73rhxgvznm8s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:03:33.220Z