# Twilio: Elevated HTTP 500 Errors Affecting Messaging and Messaging Reliant Products

> Twilio status incident “Elevated HTTP 500 Errors Affecting Messaging and Messaging Reliant Products” on 2020-08-06: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/70c859khkkbt
Last updated: 2020-08-06T23:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-06 23:57 UTC · Resolved: 2020-08-06 23:57 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/70c859khkkbt](https://status.twilio.com/incidents/70c859khkkbt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-08-06 23:57 UTC: For eight minutes between 6 August 2020 4:00 PM PDT to 6 August 2020 4:08 PM PDT new message requests to Twilio's Messaging API returned HTTP 500 errors for some outbound messages. Outbound messages which were already in queue at this time may have been delayed for this duration, but were not dropped. A small portion of inbound messages to Twilio during this time may have been delayed or marked as Failed, but are present within logs. This would be the case for all message channels available including; SMS, MMS, WhatsApp, and Facebook Messenger. Twilio products which rely on messages also experienced this incident including Flex, Proxy, and Studio. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-08-06 23:57 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/70c859khkkbt
- Citation: Twilio, “Elevated HTTP 500 Errors Affecting Messaging and Messaging Reliant Products” (2020-08-06 23:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/70c859khkkbt (CC BY 4.0).
- Markdown link: `[Twilio: Elevated HTTP 500 Errors Affecting Messaging and Messaging Reliant Products (2020-08-06)](https://rewindex.com/company/twilio/incidents/70c859khkkbt)`


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Canonical: https://rewindex.com/company/twilio/incidents/70c859khkkbt · Markdown: https://rewindex.com/company/twilio/incidents/70c859khkkbt.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/70c859khkkbt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:00:48.414Z