# Twilio: Some customers having trouble with toll-free Verified Caller ID in Console

> Twilio status incident “Some customers having trouble with toll-free Verified Caller ID in Console” on 2020-04-15: impact minor (vendor’s label), 8.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/6tkcl8v50s22
Last updated: 2020-04-16T02:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-15 17:24 UTC · Resolved: 2020-04-16 02:15 UTC · Duration: 8.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/6tkcl8v50s22](https://status.twilio.com/incidents/6tkcl8v50s22)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-04-16 02:15 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-04-15 17:24 UTC, resolved after 8.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/6tkcl8v50s22
- Citation: Twilio, “Some customers having trouble with toll-free Verified Caller ID in Console” (2020-04-15 17:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/6tkcl8v50s22 (CC BY 4.0).
- Markdown link: `[Twilio: Some customers having trouble with toll-free Verified Caller ID in Console (2020-04-15)](https://rewindex.com/company/twilio/incidents/6tkcl8v50s22)`


---
Canonical: https://rewindex.com/company/twilio/incidents/6tkcl8v50s22 · Markdown: https://rewindex.com/company/twilio/incidents/6tkcl8v50s22.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/6tkcl8v50s22 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:59:36.576Z