# Twilio: Twilio Verify Logs Missing Data in the Console for a Subset of Customers

> Twilio status incident “Twilio Verify Logs Missing Data in the Console for a Subset of Customers” on 2021-05-21: impact minor (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/6s7tys8fp6lj
Last updated: 2021-05-21T20:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-05-21 15:09 UTC · Resolved: 2021-05-21 20:40 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/6s7tys8fp6lj](https://status.twilio.com/incidents/6s7tys8fp6lj)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-05-21 20:40 UTC: Twilio Verify logs via the console are operating normally. Access to the logs via the API was not affected by the outage. The system is stable and the incident is now closed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-05-21 15:09 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/6s7tys8fp6lj
- Citation: Twilio, “Twilio Verify Logs Missing Data in the Console for a Subset of Customers” (2021-05-21 15:09 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/6s7tys8fp6lj (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Verify Logs Missing Data in the Console for a Subset of Customers (2021-05-21)](https://rewindex.com/company/twilio/incidents/6s7tys8fp6lj)`


---
Canonical: https://rewindex.com/company/twilio/incidents/6s7tys8fp6lj · Markdown: https://rewindex.com/company/twilio/incidents/6s7tys8fp6lj.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/6s7tys8fp6lj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:53:32.465Z