# Twilio: Programmable Fax Stuck at 'Processing' State

> Twilio status incident “Programmable Fax Stuck at 'Processing' State” on 2020-08-17: impact minor (vendor’s label), 37 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/6q8932nbydqt
Last updated: 2020-08-18T21:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-17 09:10 UTC · Resolved: 2020-08-18 21:45 UTC · Duration: 37 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/6q8932nbydqt](https://status.twilio.com/incidents/6q8932nbydqt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-08-18 21:45 UTC: Faxes are no longer stuck in "Processing" state. The issue has now been resolved and Programmable Fax is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-08-17 09:10 UTC, resolved after 37 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/6q8932nbydqt
- Citation: Twilio, “Programmable Fax Stuck at 'Processing' State” (2020-08-17 09:10 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/6q8932nbydqt (CC BY 4.0).
- Markdown link: `[Twilio: Programmable Fax Stuck at 'Processing' State (2020-08-17)](https://rewindex.com/company/twilio/incidents/6q8932nbydqt)`


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Canonical: https://rewindex.com/company/twilio/incidents/6q8932nbydqt · Markdown: https://rewindex.com/company/twilio/incidents/6q8932nbydqt.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/6q8932nbydqt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:01:11.356Z