# Twilio: Customers Unable to Release, Update and Buy Phone Numbers

> Twilio status incident “Customers Unable to Release, Update and Buy Phone Numbers” on 2020-11-25: impact minor (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/6nf4ch73fwwh
Last updated: 2020-11-25T18:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-11-25 14:48 UTC · Resolved: 2020-11-25 18:00 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/6nf4ch73fwwh](https://status.twilio.com/incidents/6nf4ch73fwwh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-11-25 18:00 UTC: Phone numbers issue updating, buying and releasing has been resolved. Phone numbers are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-11-25 14:48 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/6nf4ch73fwwh
- Citation: Twilio, “Customers Unable to Release, Update and Buy Phone Numbers” (2020-11-25 14:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/6nf4ch73fwwh (CC BY 4.0).
- Markdown link: `[Twilio: Customers Unable to Release, Update and Buy Phone Numbers (2020-11-25)](https://rewindex.com/company/twilio/incidents/6nf4ch73fwwh)`


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Canonical: https://rewindex.com/company/twilio/incidents/6nf4ch73fwwh · Markdown: https://rewindex.com/company/twilio/incidents/6nf4ch73fwwh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/6nf4ch73fwwh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:28:30.002Z