# Twilio: On Call Engineers are Investigating an issue - Customers Unable to Edit/Create Email Template

> Twilio status incident “On Call Engineers are Investigating an issue - Customers Unable to Edit/Create Email Template” on 2024-07-29: impact none (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/6kbh5g56nmy1
Last updated: 2024-07-29T12:02:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-07-29 11:45 UTC · Resolved: 2024-07-29 12:02 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/6kbh5g56nmy1](https://status.twilio.com/incidents/6kbh5g56nmy1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-07-29 12:02 UTC: it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-07-29 11:45 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/6kbh5g56nmy1
- Citation: Twilio, “On Call Engineers are Investigating an issue - Customers Unable to Edit/Create Email Template” (2024-07-29 11:45 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/6kbh5g56nmy1 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue - Customers Unable to Edit/Create Email Template (2024-07-29)](https://rewindex.com/company/twilio/incidents/6kbh5g56nmy1)`


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Canonical: https://rewindex.com/company/twilio/incidents/6kbh5g56nmy1 · Markdown: https://rewindex.com/company/twilio/incidents/6kbh5g56nmy1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/6kbh5g56nmy1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:11:43.823Z