# Twilio: On Call Engineers are Investigating an issue with Voice-Integrity Presto Pipeline where customers are not able to debug voice integrity or branded calling issues.

> Twilio status incident “On Call Engineers are Investigating an issue with Voice-Integrity Presto Pipeline where customers are not able to debug voice integrity or branded calling issues.” on 2024-05-06: impact none (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/6hmrpp4frx6d
Last updated: 2024-05-06T17:18:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-05-06 16:06 UTC · Resolved: 2024-05-06 17:18 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/6hmrpp4frx6d](https://status.twilio.com/incidents/6hmrpp4frx6d)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-05-06 17:18 UTC: We have fully investigated the Voice-Integrity Presto Pipeline issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-05-06 16:06 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/6hmrpp4frx6d
- Citation: Twilio, “On Call Engineers are Investigating an issue with Voice-Integrity Presto Pipeline where customers are not able to debug voice integrity or branded calling issues.” (2024-05-06 16:06 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/6hmrpp4frx6d (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue with Voice-Integrity Presto Pipeline where customers are not able to debug voice integrity or branded calling issues. (2024-05-06)](https://rewindex.com/company/twilio/incidents/6hmrpp4frx6d)`


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Canonical: https://rewindex.com/company/twilio/incidents/6hmrpp4frx6d · Markdown: https://rewindex.com/company/twilio/incidents/6hmrpp4frx6d.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/6hmrpp4frx6d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:04.594Z