# Twilio: SMS Delivery Delays and Failures from Twilio to Turkcell Turkey

> Twilio status incident “SMS Delivery Delays and Failures from Twilio to Turkcell Turkey” on 2026-10-27: impact minor (vendor’s label), 1.6 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/6hlpcpwryz4w
Last updated: 2026-10-27T13:23:56Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-27 11:39 UTC · Resolved: 2026-10-27 13:18 UTC · Duration: 1.6 h
- Updates: 4 · Affected components: CARRIER NETWORK - SMS, Europe, SMS, Europe
- [Vendor status page: https://status.twilio.com/incidents/6hlpcpwryz4w](https://status.twilio.com/incidents/6hlpcpwryz4w)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-27 11:39 UTC: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-27 11:53 UTC: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **monitoring** 2026-10-27 12:29 UTC: We have observed a recovery in SMS delivery from Twilio to Turkcell network subscribers in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-10-27 13:18 UTC: The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.

## Rewindex changes for this incident

- 2026-10-27 12:03 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Turkcell Turkey](https://rewindex.com/change/r807acb0f5237c0.md)
- 2026-10-27 12:43 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Turkcell Turkey](https://rewindex.com/change/r7fe00fc53f01ae.md)
- 2026-10-27 13:23 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Turkcell Turkey](https://rewindex.com/change/r50476267f4896a.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-27 11:39 UTC, resolved after 1.6 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/6hlpcpwryz4w
- Citation: Twilio, “SMS Delivery Delays and Failures from Twilio to Turkcell Turkey” (2026-10-27 11:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/6hlpcpwryz4w (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (2026-10-27)](https://rewindex.com/company/twilio/incidents/6hlpcpwryz4w)`


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Canonical: https://rewindex.com/company/twilio/incidents/6hlpcpwryz4w · Markdown: https://rewindex.com/company/twilio/incidents/6hlpcpwryz4w.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/6hlpcpwryz4w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:05:26.620Z