# Twilio: Transcriptions from VoiceBase marketplace Addon are left in pending status

> Twilio status incident “Transcriptions from VoiceBase marketplace Addon are left in pending status” on 2020-11-11: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/67zhbmx09cxm
Last updated: 2020-11-11T11:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-11-11 11:00 UTC · Resolved: 2020-11-11 11:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/67zhbmx09cxm](https://status.twilio.com/incidents/67zhbmx09cxm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-11-11 11:00 UTC: Twilio’s Marketplace VoiceBase Transcriptions addon was degraded between 15:25 Pacific Time on 11/09/2020 and 00:36 Pacific Time on 11/11/2020. During this period of time customers may have experienced problems with Transcription requests. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-11-11 11:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/67zhbmx09cxm
- Citation: Twilio, “Transcriptions from VoiceBase marketplace Addon are left in pending status” (2020-11-11 11:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/67zhbmx09cxm (CC BY 4.0).
- Markdown link: `[Twilio: Transcriptions from VoiceBase marketplace Addon are left in pending status (2020-11-11)](https://rewindex.com/company/twilio/incidents/67zhbmx09cxm)`


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Canonical: https://rewindex.com/company/twilio/incidents/67zhbmx09cxm · Markdown: https://rewindex.com/company/twilio/incidents/67zhbmx09cxm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/67zhbmx09cxm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:02:25.524Z