# Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-12 14:38 UTC · Resolved: 2026-10-12 23:14 UTC · Duration: 8.6 h
- Updates: 7 · Affected components: CARRIER NETWORK - MMS Long Code, North America, MMS Long Code, North America
- [Vendor status page: https://stspg.io/g89j64wpdvxd](https://stspg.io/g89j64wpdvxd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-12 14:38 UTC: Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-12 14:41 UTC: Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-12 15:41 UTC: Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-12 17:41 UTC: Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **monitoring** 2026-10-12 19:56 UTC: We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-10-12 21:56 UTC: We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- **resolved** 2026-10-12 23:14 UTC: The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.


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Canonical: https://rewindex.com/company/twilio/incidents/67bb0261njml · Markdown: https://rewindex.com/company/twilio/incidents/67bb0261njml.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/67bb0261njml · Generated 2026-10-18T11:27:23.467Z