# Twilio: Potential Issue with Start/Stop Recordings API

> Twilio status incident “Potential Issue with Start/Stop Recordings API” on 2024-03-12: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/66zh0jw553nz
Last updated: 2024-03-12T19:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-12 18:19 UTC · Resolved: 2024-03-12 19:26 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/66zh0jw553nz](https://status.twilio.com/incidents/66zh0jw553nz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-03-12 19:26 UTC: The issue involving users receiving a 500 response from the start/stop recording api has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-03-12 18:19 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/66zh0jw553nz
- Citation: Twilio, “Potential Issue with Start/Stop Recordings API” (2024-03-12 18:19 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/66zh0jw553nz (CC BY 4.0).
- Markdown link: `[Twilio: Potential Issue with Start/Stop Recordings API (2024-03-12)](https://rewindex.com/company/twilio/incidents/66zh0jw553nz)`


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Canonical: https://rewindex.com/company/twilio/incidents/66zh0jw553nz · Markdown: https://rewindex.com/company/twilio/incidents/66zh0jw553nz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/66zh0jw553nz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:22.263Z