# Twilio: Unable to Update Phone Numbers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-02-24 17:55 UTC · Resolved: 2021-02-24 18:55 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/66z5jyq5dqks](https://status.twilio.com/incidents/66z5jyq5dqks)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-02-24 18:55 UTC: The issue preventing updating non-emergency-capable phone numbers between 08:14 and 10:07 PST has been resolved and phone number updates are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/66z5jyq5dqks · Markdown: https://rewindex.com/company/twilio/incidents/66z5jyq5dqks.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/66z5jyq5dqks · Generated 2026-10-18T10:42:42.978Z