# Twilio: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia

> Twilio status incident “User Authentication Identity SNA Failure Increase for Smartfren in Indonesia” on 2026-05-05: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/61jrsp6g1k6l
Last updated: 2026-05-05T19:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-05 16:52 UTC · Resolved: 2026-05-05 19:10 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/61jrsp6g1k6l](https://status.twilio.com/incidents/61jrsp6g1k6l)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-05-05 19:10 UTC: The incident has been resolved and User Authentication Identity SNA failure increase for Smartfren in Indonesia is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-05 16:52 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/61jrsp6g1k6l
- Citation: Twilio, “User Authentication Identity SNA Failure Increase for Smartfren in Indonesia” (2026-05-05 16:52 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/61jrsp6g1k6l (CC BY 4.0).
- Markdown link: `[Twilio: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (2026-05-05)](https://rewindex.com/company/twilio/incidents/61jrsp6g1k6l)`


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Canonical: https://rewindex.com/company/twilio/incidents/61jrsp6g1k6l · Markdown: https://rewindex.com/company/twilio/incidents/61jrsp6g1k6l.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/61jrsp6g1k6l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:04:04.792Z