# Twilio: 5xx Responses Attempting to Fetch Voice Insights Data

> Twilio status incident “5xx Responses Attempting to Fetch Voice Insights Data” on 2024-11-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5yx9rwddy330
Last updated: 2024-11-15T19:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-11-15 19:24 UTC · Resolved: 2024-11-15 19:24 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5yx9rwddy330](https://status.twilio.com/incidents/5yx9rwddy330)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-11-15 19:24 UTC: Twilio Voice Insights was degraded for 5 minutes between 9:24am and 9:29am Pacific Time on 11/15/2024. During this period of time customers may have experienced 5xx responses when fetching insights data. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-11-15 19:24 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5yx9rwddy330
- Citation: Twilio, “5xx Responses Attempting to Fetch Voice Insights Data” (2024-11-15 19:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5yx9rwddy330 (CC BY 4.0).
- Markdown link: `[Twilio: 5xx Responses Attempting to Fetch Voice Insights Data (2024-11-15)](https://rewindex.com/company/twilio/incidents/5yx9rwddy330)`


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Canonical: https://rewindex.com/company/twilio/incidents/5yx9rwddy330 · Markdown: https://rewindex.com/company/twilio/incidents/5yx9rwddy330.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5yx9rwddy330 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:38.950Z