# Twilio: 400 Error on Plan Downgrades and Cancellations for Accounts with Dedicated IPs

> Twilio status incident “400 Error on Plan Downgrades and Cancellations for Accounts with Dedicated IPs” on 2026-08-10: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5xq8sct98dhc
Last updated: 2026-08-10T17:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-10 16:21 UTC · Resolved: 2026-08-10 17:45 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5xq8sct98dhc](https://status.twilio.com/incidents/5xq8sct98dhc)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-08-10 17:45 UTC: Our engineers have monitored the fix and confirmed the issue with plan downgrades and cancellations for accounts with dedicated IPs has been resolved. All services are now operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-08-10 16:21 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5xq8sct98dhc
- Citation: Twilio, “400 Error on Plan Downgrades and Cancellations for Accounts with Dedicated IPs” (2026-08-10 16:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5xq8sct98dhc (CC BY 4.0).
- Markdown link: `[Twilio: 400 Error on Plan Downgrades and Cancellations for Accounts with Dedicated IPs (2026-08-10)](https://rewindex.com/company/twilio/incidents/5xq8sct98dhc)`


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Canonical: https://rewindex.com/company/twilio/incidents/5xq8sct98dhc · Markdown: https://rewindex.com/company/twilio/incidents/5xq8sct98dhc.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5xq8sct98dhc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:20:54.023Z