# Twilio: Customers Unable To Purchase Package Plans

> Twilio status incident “Customers Unable To Purchase Package Plans” on 2025-01-01: impact minor (vendor’s label), 3.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5w758d5gtntp
Last updated: 2025-01-01T14:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-01 10:35 UTC · Resolved: 2025-01-01 14:26 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5w758d5gtntp](https://status.twilio.com/incidents/5w758d5gtntp)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-01-01 14:26 UTC: We are no longer experiencing issues when trying to purchase package plans from Twilio console. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-01-01 10:35 UTC, resolved after 3.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5w758d5gtntp
- Citation: Twilio, “Customers Unable To Purchase Package Plans” (2025-01-01 10:35 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5w758d5gtntp (CC BY 4.0).
- Markdown link: `[Twilio: Customers Unable To Purchase Package Plans (2025-01-01)](https://rewindex.com/company/twilio/incidents/5w758d5gtntp)`


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Canonical: https://rewindex.com/company/twilio/incidents/5w758d5gtntp · Markdown: https://rewindex.com/company/twilio/incidents/5w758d5gtntp.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5w758d5gtntp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:09.615Z