# Twilio: Automated Alert: Minimal Customer Impact

> Twilio status incident “Automated Alert: Minimal Customer Impact” on 2024-12-20: impact minor (vendor’s label), 40 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5ttkj044sr0b
Last updated: 2024-12-20T23:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-20 22:58 UTC · Resolved: 2024-12-20 23:38 UTC · Duration: 40 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5ttkj044sr0b](https://status.twilio.com/incidents/5ttkj044sr0b)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-12-20 23:38 UTC: We have fully investigated the issue preventing users from searching for subaccounts by name in the console issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-12-20 22:58 UTC, resolved after 40 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5ttkj044sr0b
- Citation: Twilio, “Automated Alert: Minimal Customer Impact” (2024-12-20 22:58 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5ttkj044sr0b (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: Minimal Customer Impact (2024-12-20)](https://rewindex.com/company/twilio/incidents/5ttkj044sr0b)`


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Canonical: https://rewindex.com/company/twilio/incidents/5ttkj044sr0b · Markdown: https://rewindex.com/company/twilio/incidents/5ttkj044sr0b.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5ttkj044sr0b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:48:58.587Z